Privacy Policy

Effective Date: [Since 2026.02.06]

XPLAY, we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OTT application (“XPLAY App”) and related services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, date of birth
  • Payment details (processed securely through third-party payment providers)
  • Account login information

b. Usage Information

  • Content viewed, watch history, and search activity
  • Device information (model, operating system, IP address, app version)
  • Cookies and similar technologies for preferences and analytics

c. Third-Party Information

  • Information received from partners, content providers, and analytics services

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage your XPLAY account
  • Deliver, personalize, and improve our services and content recommendations
  • Process payments and subscriptions
  • Monitor usage patterns and prevent fraud or misuse
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. However, we may share it with:

  • Service providers (payment processors, cloud hosting, analytics tools)
  • Content partners (only aggregated, anonymized data for royalty or licensing purposes)
  • Legal authorities if required by law or to protect rights and safety

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information
  • Request a copy of your data
  • Opt out of certain data processing (e.g., marketing communications)

You can exercise these rights by contacting us at [ceo@xplay.mn].

6. Children’s Privacy

XPLAY is not intended for children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and updated with the “Effective Date.”

If you have any questions about this Privacy Policy, please contact us at:

XPLAY Support Team
📧 Email: [ceo@xplay.mn]
📍 Address: [2nd floor, Khasmunkh building, 26th khoroo, Bayangol district, Ulaanbaatar, Mongolia]